FUGENO is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with us in other ways.
1. Information We Collect
We collect various types of information from and about users of our website, including:
- Personal Information: Name, email address, postal address, phone number, payment information, and any other information you provide when creating an account, making a purchase, or contacting us.
- Usage Information: Details about your interactions with our website, such as IP address, browser type, pages viewed, and time spent on the site.
- Device Information: Information about the device you use to access our website, including the device’s unique identifier, operating system, and mobile network information.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect data about your browsing activities over time and across different websites.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Process Transactions: To process payments, fulfill orders, and provide you with the products and services you have requested.
- To Communicate with You: To send you updates, order confirmations, promotional materials, and other communications related to your account or our products.
- To Improve Our Services: To analyze usage patterns, enhance our website’s functionality, and improve our product offerings.
- To Personalize Your Experience: To tailor content and advertisements to your interests based on your browsing behavior.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell your personal information. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and marketing.
- Business Transfers: If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Protection of Rights: We may disclose your information when necessary to protect our rights, property, or safety, or that of our customers or others.
4. Your Choices
You have several choices regarding your personal information:
- Access and Correction: You may access, correct, or update your personal information by logging into your account or contacting us directly.
- Marketing Communications: You may opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Please note that even if you opt out of marketing emails, we may still send you non-promotional communications, such as order confirmations or account updates.
- Cookies and Tracking Technologies: Most web browsers are set to accept cookies by default. You can adjust your browser settings to reject cookies or alert you when cookies are being used. However, disabling cookies may affect the functionality of our website.
5. Data Security
We implement a variety of security measures to protect your personal information. These measures include encryption, access controls, and secure data storage. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
6. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymize it.
7. Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly.
8. International Data Transfers
If you are accessing our website from outside India, your information may be transferred to, stored, and processed in a country other than your own. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions where it is processed.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting the updated policy on our website and updating the effective date. Your continued use of our website or services after such changes constitutes your acceptance of the revised policy.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email:support@fugeno.com
Phone: +91 7874204596
Note: FUGENO reserves the right to update or modify this privacy policy at any time. Any changes will be effective immediately upon posting on our website.